VAZ Privacy Policy Effective Date: September 2025
1. Introduction
VAZ ("we", "our", "us") is committed to protecting your privacy and personal information in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or contact us for more information.
2. Collection of Personal Information
We collect the following personal information when you voluntarily provide it through our website’s contact or inquiry forms: your name, contact number, and email address.
We also collect information automatically through cookies or similar technologies used on our hosted website platforms (provided by Squarespace and HubSpot), including usage data such as your IP address, browser type, and pages visited. For detailed information about how we use cookies, please see our separate Cookies Policy.
3. Use of Personal Information
Your personal information is used to:
• Respond to your inquiries and provide requested information about our services.
• Analyse website usage and manage and improve our website and marketing communications.
• Comply with our legal obligations.
4. Disclosure of Personal Information
Your personal information may be stored and processed using cloud services hosted offshore by third-party providers including Google, Microsoft, Looka, Squarespace, and HubSpot. These service providers are located in the US, Canada, and other countries and have their own privacy and security measures aligned with industry standards.
We do not sell or rent your personal information. We may disclose your information to trusted service providers who assist in delivering our services, such as website hosting and email marketing, all under strict confidentiality agreements. Personal data may also be disclosed if required or permitted by law.
5. Cross-border Data Transfers and Security
As some of our service providers operate offshore, your personal information may be transferred and stored outside Australia. We take reasonable steps to ensure your data is protected and that the overseas recipients comply with the Australian Privacy Principles. This includes:
• Using contractual safeguards that bind the recipients to protect your privacy.
• Implementing technical security measures like encryption and access controls.
• Conducting due diligence on our service providers to ensure their security and privacy measures are robust.
We take reasonable precautions including contractual safeguards, encryption, and compliance checks to ensure your data is protected at all times and in accordance with Australian Privacy Principles (APPs).
6. Your Rights: Access, Correction, and Complaints
You have the right to request access to, or correction of your personal information held by us. Please contact us at Privacy@VAZ.au to make such a request by filling out the form
If you have concerns regarding our handling of your information, please contact us first so we can address your concerns promptly. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we will securely delete or anonymize your information. We use a range of physical, administrative, and technical security measures to protect your personal information from misuse, loss, and unauthorised access.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or our business practices. Updated versions will be posted on our website with a revised effective date.
9. Contact Us For any questions or concerns about this Privacy Policy or how your personal information is managed, please contact:
VAZ Email: Privacy@VAZ.au Phone: Address: North Sydney
Cookies Policy
Effective Date: September 2025
1. What are Cookies?
Cookies are small text files placed on your device by websites you visit. They help the website remember your preferences and improve your browsing experience. Cookies can be essential for website functionality or used for analytics and marketing. Note that some cookies may collect data that, when combined with other information, constitutes personal information under Australian law.
2. Types of Cookies We Use
Our website, hosted on Squarespace and supported by HubSpot and Google for marketing and analytics, uses the following types of cookies:
Essential Cookies: Required for basic website functions such as navigation, security, and remembering your shopping cart contents. These cookies do not collect personal information and cannot be turned off as the website would not function correctly without them.
Performance and Analytics Cookies: Help us understand how visitors use our site (for example, via Google Analytics) to improve performance and usability. This data is aggregated and does not directly identify you. These cookies are only set with your consent.
Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns through providers such as Google and HubSpot. These cookies may collect information about your browsing activity on our site and other sites to build a profile of your interests. These are only active after you provide consent.
3. Third-Party Cookies
Our website uses third-party services, including Google, Microsoft, Looka, Squarespace, and HubSpot. These providers may place cookies on your device when you visit our site. They follow their own privacy and cookie policies and may store data outside Australia. By accepting non-essential cookies, you consent to the cross-border transfer of your personal information to these providers in the countries they operate, including the US and Canada.
4. Consent and Control
To comply with Australian privacy and international laws, we provide a cookie banner to inform you about cookie use and request your consent for non-essential cookies. You can:
Accept or decline cookies via the banner when you first visit the site.
Manage your cookie preferences at any time through a cookie settings option on the website.
Withdraw consent or adjust cookie settings by clearing cookies through your browser or revisiting the cookie banner.
5. Managing Cookies
You can control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality and user experience.
6. More Information
For more detailed information about how we handle your personal information, including your rights to access or correct the data we hold, please see our main Privacy Policy. You can also find more information about our third-party providers' practices via their respective policies:
Squarespace: https://www.squarespace.com/privacy
HubSpot: https://legal.hubspot.com/privacy-policy
Google: https://policies.google.com/privacy
Microsoft: https://www.microsoft.com/en-us/privacy/privacystatement/
7. Changes to this Cookies Policy
We may update this Cookies Policy periodically. Updates will be posted on this page with the effective date.